CHALLENGE the learner to assess situations and appropriately respond.


RESOURCES encourage the participant to explore content that compiles key facts and information.

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MORE INFO gives learners content such as demonstrations, advice and practice opportunities.

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RESOURCES and MORE INFO enable learners to:

  • diagnose situations
  • apply principles
  • think through alternatives

SOLUTIONS are chosen by the learner based on what they have learned.


FEEDBACK reinforces or remediates the learner's solution choices.

The result:

  • Greater content retention and practical problem-solving skills
  • Increased learner confidence
  • Positive behavior change

Learn about Training vs. Learning

Training vs. Learning